Terms of
Service

Last Updated: October 2025
Version: 1.0

 

Who We Are
These Terms of Service (“Terms”) govern your use of the Eirloom mobile application and website (collectively, the “Service”).
The Service is operated by DINA CORP LIMITED, Company No. 16542532, trading as Eirloom.
Registered Address: [Insert full UK address]
Email (for legal or privacy matters): privacy@eirloom.com
By creating an account or using the Service, you agree to these Terms.

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Definitions

• **Account ** – your personal profile on Eirloom.

• **User Content ** – photos, videos, audio, text, or stories you upload or record.

• **Paid Tier ** – a subscription level with enhanced features.

• **We / us / our ** – DINA CORP LIMITED (t/a Eirloom).

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Eligibility
You must be 13 years or older to use Eirloom. By registering, you confirm that you can lawfully enter a contract in your jurisdiction.

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Account Security & User Obligations

• Keep login credentials confidential; you’re responsible for all activity under your account.

• Provide accurate information and keep it current.

• Don’t use another person’s account without consent.

• Notify us promptly of any unauthorised use or suspected breach.

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Service Availability and Modifications
We strive for continuous availability but may update, suspend, or modify the Service for maintenance, improvement, or legal reasons. Where practical, we’ll give reasonable notice of significant changes.

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Cookies & Tracking Technologies
Eirloom uses cookies and similar technologies to operate effectively.

Types of Cookies

• Essential Cookies – required for login and security.

• Analytics Cookies – help us understand usage and performance (e.g., Google Analytics).

• Marketing Cookies – enable personalised ads and campaigns (e.g., Meta Pixel).

Consent & Duration
When you first visit, you can accept or reject non-essential cookies via our consent banner. Non-essential cookies generally expire after 12 months unless cleared sooner.

Third-Party Disclosure
For more on how Google collects and processes data for analytics and cloud hosting, see Google’s Privacy & Terms. All cookie use is subject to these Terms and our Privacy Policy.

 

Subscriptions & Billing

Automatic Renewal
Paid tiers renew automatically each billing cycle unless cancelled through your account or app store.

Cancellation & Refunds
Cancel anytime before the next renewal. Refunds are provided only where required by law or due to a material service failure.
UK users – Consumer Rights Act 2015 applies. US users – FTC subscription rules apply.

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User Content and Licensing Terms

 

Ownership
You retain full ownership of all User Content and related IP rights. Eirloom claims no ownership.

Limited Licence to Eirloom
You grant us a limited, worldwide, non-exclusive, royalty-free licence to host, reproduce, and display your User Content solely to provide and maintain the Service.

Public Stories / Featured Use
If you make content public or consent to promotional use, you grant an additional licence for that purpose only. Consent may be withdrawn.

Removal & Deletion
You may delete content at any time. Deleted items are removed from active servers and backups within ≈ 90 days.

Infringement Reporting
To report copyright or privacy violations, email privacy@eirloom.com with supporting evidence.

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Prohibited Use
Do not use Eirloom to:

• Break any law;

• Harass, abuse, defame, or threaten others;

• Infringe others’ intellectual property or privacy rights;

• Upload malware or harmful code.

 

Termination & Suspension

We may suspend or terminate accounts that violate these Terms or misuse the Service. Where feasible, we’ll give prior notice and a reason. You may close your account at any time.

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Disclaimer of Warranties
The Service is provided “as is” and “as available.” We don’t guarantee uninterrupted or error-free operation or the permanent availability of content.

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Limitation of Liability
To the fullest extent permitted by law, Eirloom and its affiliates aren’t liable for indirect or consequential losses (data, profits, goodwill) arising from your use of the Service.

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Changes to These Terms
We may update these Terms from time to time. Updates take effect when posted on our website or app; significant changes will be communicated by email or in-app notice.

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Governing Law & Dispute Resolution

United Kingdom
Governed by the laws of England and Wales; disputes may be brought in its courts.

United States Addendum
For U.S. residents, disputes may be resolved through binding arbitration under the American Arbitration Association (AAA) on an individual basis.
Before arbitration, both parties will attempt informal resolution by written notice and 30 days of good-faith discussion.

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Entire Agreement & Severability
These Terms, together with the Privacy Policy, form the entire agreement between you and Eirloom. If any provision is invalid or unenforceable, the remainder remains in effect.

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Contact Information
Email: privacy@eirloom.com (Attn: Legal)
Postal: [Insert registered address]